College

1. Getting Started

Welcome to the College E-Learning. This manual covers all features available to every user role: Admin ETO Tutor Student. Please read this section before proceeding to your role-specific guide.

1.1 System Requirements

Web Admin (All Roles)

Mobile App (Students)

Executive Dashboard

1.2 Accessing the Platform

1.2.1 Day/Night Mode (Dark Theme)

All applications support day and night mode (light and dark themes). This is available on:

• Mobile App — Toggle via the theme switch in your profile or settings screen. Your preference is saved and persists across app restarts.
• Executive Dashboard — Toggle via the theme icon in the app. Charts and graphs automatically adapt to the dark theme.
• Web Admin — Toggle via the theme switch in the navigation bar. All pages, tables, forms, and modals adapt to the selected theme.

Dark mode reduces eye strain in low-light environments and may help conserve battery on mobile devices with OLED screens. The Salvation Army branding colors (red and navy) are preserved in both themes.

1.3 Login Flow

The platform uses a secure, multi-step authentication process. All user roles follow the same login flow.

Step-by-Step Login (Web Admin)

1. Open the Login Page
   Navigate to the Web Admin URL in your browser. You will see the College login page with a username and password form.
2. Enter Your Credentials
   
   • Admin / ETO / Tutor: Enter the username provided by the system administrator.
   • Student: Enter your registration number (admission number) as the username.
   Enter your password. Click the eye icon to toggle password visibility if needed. Click Login.
3. Verify Access Code (OTP)
   After successful credential validation, the system sends an access code to your registered phone number or email address. A blue info banner will confirm delivery. Enter the access code in the verification field and click Verify Access Code.
   Tip

   If you do not receive the access code, click Resend Access Code to request a new one. Check your spam/junk folder for email codes.

4. Change Password (If Required)
   If this is your first login, or if an administrator has reset your password, you will be prompted to change your password before continuing. Enter your current password, then create a new password that meets the requirements (see below). Confirm the new password and click Change Password.
5. Dashboard Redirect
   Upon successful authentication, you will be automatically redirected to your role-specific dashboard:
   • Admin → Admin Dashboard
   • ETO → ETO Dashboard
   • Tutor → Tutor Dashboard
   • Student → Student Dashboard

1.4 Password Requirements

When setting or changing your password, the following requirements must be met:

Forgot Password

1. Click Forgot Password? on the login page.
2. Enter the email address associated with your account.
3. A temporary password will be sent to your email.
4. Log in with the temporary password. You will be prompted to change it immediately.

1.5 Logging Out & Session Timeout

Logging Out

To log out, click your profile name or avatar in the top-right corner of the web admin, then select Sign Out. On the mobile app, navigate to the profile screen and tap Logout. Always log out when using shared or public computers.

Session Timeout

For security purposes, your session will automatically expire after a period of inactivity. The timeout duration is configured by the system administrator in System Settings. When your session expires:

• You will be redirected to the login page.
• Any unsaved work (e.g., in-progress exam answers, form entries) may be lost.
• You will need to log in again with the full credentials and OTP flow.

2. Admin Guide Admin

The Admin role has the highest access level in the platform. Admins manage all users, students, subjects, grading, billing, system settings, and more. This section covers every feature available to administrators.

2.1 Dashboard

After logging in, Admins are presented with the Admin Dashboard providing an at-a-glance overview of platform operations.

Dashboard Stat Cards

Quick Actions

The Quick Actions panel provides one-click navigation to the most commonly used admin functions: Manage Students, Grading Config, Billing, and Reports.

2.2 User Management

Navigate to Users from the admin sidebar to manage all system users.

Viewing Users

The Users page displays all system users (Admins, ETOs, Tutors, and Students) in a searchable, paginated table. Use the search bar to filter by name, username, or email.

Creating a New User

1. Click the Add User button at the top of the Users page.
2. Fill in the required fields: first name, surname, last name, email, phone contact, and username.
3. Select the user's Role (Admin, ETO, Tutor, or Student).
4. Assign the user to a Territory.
5. Set an initial password (the user will be required to change it on first login).
6. Click Save to create the user.

Editing a User

Click on any user row to open their profile. Modify fields as needed and click Save Changes. You can update the user's name, email, contact, role, and territory.

Resetting a User's Password

From the user profile, click Reset Password. A temporary password will be sent to the user's registered email. The user will be required to change their password upon next login.

User Roles & Access Levels

A lower access level number indicates higher authority.

2.3 Student Management

Navigate to Students from the admin sidebar. This page lists all student records with their admission number, name, email, contact, territory, academic level, admission status, and application date.

Searching for Students

Use the search bar at the top of the table to search by:

• Student name (first, middle, or last)
• Admission number
• Email address
• Phone number

Student Approval Flow

New student registrations go through a two-tier approval process:

Approving Students (Admin)

1. Navigate to Students and filter for students with status EP (ETO Passed).
2. Click on a student row to view their full biodata, including personal information and any previous academic performance.
3. Review the student's details for accuracy and completeness.
4. Click Approve to change the status to P (Approved), or click Reject to change the status to AR (Admin Rejected).
5. If rejecting, provide a reason in the comments field.

2.4 Subject & Curriculum Management

Navigate to Subjects to create and manage the full curriculum offered by the College. This section covers learning levels, subject configuration, level progression rules, and tutor-subject assignments.

2.4.1 Learning Levels

The College organises its curriculum into three progressive learning levels:

To view or manage learning levels, navigate to Subjects → Learning Levels. The levels are pre-configured and typically do not need modification. Each level displays:

• Level name and index (display order)
• Number of subjects assigned to that level
• Number of students currently enrolled at that level

2.4.2 Viewing & Filtering Subjects

The Subjects page displays all subjects in a searchable, filterable table with the following columns:

Use the Filter by Level dropdown to show only Foundation, Certificate, or Diploma subjects. Use the search bar to find subjects by name or code.

2.4.3 Creating a Subject

1. Click Add Subject.
2. Enter the Subject Name (e.g., "Pastoral New Testament 01").
3. Enter the Subject Code following the naming convention:

   Component	Values	Example
   Level Prefix	F = Foundation, C = Certificate, D = Diploma	F
   Language	K = Kiswahili, F = French, P = Portuguese, (blank) = English	P
   Abbreviation	Short form of subject area (e.g., NT = New Testament, OT = Old Testament)	NT
   Number	Sequential number within that group	01

   Full example: FPNT01 = Foundation, Portuguese, New Testament, Subject 01

   Other examples: CF104 (Certificate, French, 104), CKOT101 (Certificate, Kiswahili, Old Testament, 101), DD206 (Diploma, English, 206)

4. Select the Learning Level (Foundation, Certificate, or Diploma).
5. Select the Language the subject will be taught in.
6. Set the Subject Cost (the fee charged to students for enrollment in this subject).
7. Click Save.

2.4.4 Editing a Subject

Click on a subject row to open the edit form. You can modify:

• Subject Name — update the display name
• Subject Cost — adjust the enrollment fee (does not retroactively affect existing billing records)
• Learning Level — reassign to a different level (use with caution if students are already enrolled)
• Status — set to Inactive to hide from new enrollments (existing enrollments are not affected)

2.4.5 Assigning Tutors to Subjects

Each subject must have at least one tutor assigned to handle teaching, assignment marking, and exam creation. Tutor-subject assignments are managed when approving student subject selections or through the Users page.

1. Navigate to Users and find the tutor by name or email.
2. Click on the tutor row to open their profile.
3. In the Assigned Subjects section, click Add Subject.
4. Select one or more subjects from the dropdown (filtered by learning level).
5. Click Save Assignments.

Alternatively, during the student approval process (Section 2.3), the admin assigns a tutor to each of the student's selected subjects. This creates the tutor-subject link if it does not already exist.

2.4.6 Student Subject Selection & Approval

When a student is approved (status P), their selected subjects go through an approval workflow:

1. The student selects subjects for their current learning level during enrollment.
2. During admin approval, the admin reviews the selected subjects.
3. For each subject, the admin assigns a tutor from the available tutors for that subject.
4. The admin can approve all subjects, approve selectively, or reject specific subjects with remarks.
5. Once approved, the student can access materials, submit assignments, and take exams for those subjects.

Subject selection statuses:

2.4.7 Managing Level Progression

When a student completes all subjects in their current learning level, they (or a tutor) can request a level upgrade:

1. The student or tutor initiates a New Academic Level request.
2. The system verifies that all subjects in the current level have been completed with a passing grade.
3. If the student is a Soldier completing Foundation, they advance to Certificate. If completing Certificate, they advance to Diploma.
4. If the student is a Non-Soldier completing Certificate, they advance to Diploma.
5. A new academic level record is created, and the student can begin selecting subjects for the new level.

2.5 Grading Configuration

Navigate to Grading to configure grade thresholds used to calculate final student grades across all subjects.

Default Grade Thresholds

Editing Grade Thresholds

1. Click Edit Configuration.
2. Modify the grade name, minimum score, maximum score, or display order for any row.
3. Click Save Changes to apply, or Cancel to discard changes.

Assignment & Exam Weight Configuration

The final grade for each subject is calculated as a weighted combination of assignment and exam scores. These weights are configured in System Settings (see Section 2.11).

For example, if assignment weight is 40% and exam weight is 60%:

Final Score = (Assignment Average x 0.40) + (Exam Score x 0.60)

2.6 Billing

Navigate to Billing to view and manage financial records for student enrollments.

Viewing Billing Records

The billing page displays a table of all billing entries, including student name, subject, amount, billing date, and payment status. Use the search and filter options to narrow results.

Generating Billing

1. Select the student or group of students for billing.
2. Review the enrolled subjects and their associated costs.
3. Click Generate Billing to create billing records.

Exporting to Excel

Click the Export to Excel button to download billing data as an Excel (.xlsx) file for offline review or integration with financial systems.

2.7 Suspension Management

Navigate to Suspensions to view and manage student suspensions.

Viewing Suspended Students

The page lists all students with active suspensions, including the reason for suspension, date, and the ETO or admin who initiated it.

Lifting a Suspension

1. Click on a suspended student record.
2. Review the suspension details and reason.
3. Enter a comment explaining why the suspension is being lifted.
4. Click Lift Suspension to reinstate the student.

Declining a Suspension Request

If an ETO has requested a suspension that you disagree with, enter a comment and click Decline to reject the suspension request.

2.8 Intake Configuration

Navigate to Intake to define enrollment intake periods and control registration behavior. The current intake operates on a monthly basis, allowing admin to configure which months and dates the intake takes place for students to apply.

Setting Intake Periods

1. Click Add Intake Period.
2. Select the intake month (January through December).
3. Set the start date and end date within that month.
4. Optionally set the year (leave empty for a recurring annual intake; set a specific year for one-time intakes).
5. Select the behavior when a student attempts to register outside an intake period:
   • BLOCK: Registration is completely prevented outside intake periods.
   • WARNING: A warning is displayed, but registration is still allowed.
6. Click Save to apply the configuration.

2.9 Sessions Management

Navigate to Sessions to create and manage Salvation Army sessions. Sessions are displayed as a searchable dropdown on the student registration form, organized alphabetically.

Creating a Session

1. Click Add Session.
2. Enter the session name.
3. Click Save.

Pre-configured Sessions

The following sessions are included by default (additional sessions can be added at any time):

• A1 Out
• Ambassadors of Christ
• Ambassadors of Grace
• Ambassadors of Holiness
• Aux-Captains/Lieutenants

Admin can edit or deactivate sessions at any time. Deactivated sessions are hidden from registration forms but preserved in historical student records.

2.10 Achievements

Navigate to Achievements to add and view student achievements, recognitions, or awards.

Adding an Achievement

1. Click Add Achievement.
2. Select the student from the dropdown.
3. Enter a description of the achievement (free text, e.g., "Best Overall Student - 2025 Session 2").
4. Click Save.

2.11 Certificates & Transcripts

Navigate to Certificates to generate, view, and manage student certificates and transcripts.

Generating a Certificate

1. Search for the student by name or admission number.
2. Select the learning level (Foundation, Certificate, or Diploma) for which the certificate should be generated.
3. Review the student's grades and completion status.
4. Click Generate Certificate.
5. The system generates a PDF certificate that includes:
   • Student name and admission number
   • Learning level and completion date
   • College branding and official signature
   • A QR code for verification

Generating a Transcript

Transcripts list all subjects completed by the student along with their grades. Follow the same process as certificate generation, but select Generate Transcript instead.

QR Code Verification

Each certificate includes a QR code that, when scanned, links to a verification page confirming the certificate's authenticity. This allows employers, churches, and other institutions to verify certificates issued by the College.

2.12 System Settings

Navigate to Settings to configure platform-wide parameters. These settings are stored centrally and affect all users.

2.13 Announcements

Navigate to Announcements to create and manage system-wide announcements visible to all users.

Creating an Announcement

1. Click New Announcement.
2. Enter the announcement title and body text.
3. Optionally set the target audience (all users, specific roles, or specific territories).
4. Click Publish.

Announcements appear on user dashboards and can also trigger SMS or email notifications depending on System Settings.

2.14 Schema Management

Navigate to Schema for database maintenance tools. This is an advanced feature intended for system administrators.

Available Operations

2.15 Reports

Navigate to Reports to generate analytical reports across the platform.

Available Reports

2.16 Search Optimization

The search functionality for Admin and ETO has been optimized to allow searching using the three unique student identifiers:

These are the only three unique identifiers for each student. Enter any of these in the search field to locate a specific student instantly.

2.17 Tutor Reallocation

Admin can reallocate a student to a different tutor on a need basis (e.g., tutor unavailability, workload balancing, or territory changes).

1. Navigate to the student's subject enrollment record.
2. Click Reallocate Tutor.
3. Select the new tutor from the dropdown of available tutors for that subject.
4. Confirm the reallocation.

3. ETO (Education Training Officer) Guide ETO

Education Training Officers (ETOs) serve as territory-level overseers. Each ETO is assigned to a specific territory (country/region) and is responsible for managing student registrations, approvals, and academic oversight within that territory.

3.1 Dashboard

The ETO Dashboard shows territory-specific statistics:

3.2 Student Approvals

Navigate to Approvals from the sidebar. This page lists students in your territory who need your review. The approval queue displays three categories of students:

• New Students — first-time enrollees registering for the first time
• Continuing Students (Registered) — returning students who are already in the system with an existing registration number
• Continuing Students (Unregistered) — returning students who are not yet registered in the system

Each category is clearly identifiable and filterable in the approval list.

Step 1: Download Student List (Required)

Before performing any approvals, you must first download the student list for your territory:

1. Click Download Student List at the top of the Approvals page.
2. The system generates an Excel file containing all pending students in your territory.
3. You can filter the download by entry type:
   • New Students (N) — first-time enrollees
   • Continuing Students (C) — re-enrolling for the next academic level
   • All — both new and continuing
4. The Excel file includes: admission number, full name, email, phone, entry type, territory, registration date, and current status.
5. Review this list offline to prepare for your approval decisions.

Step 2: Review Student Biodata & Performance

Click on any student record in the approval queue to view their complete review screen, which includes:

Step 3: Tracking Application Progress

ETOs have full visibility into the student application process. Each student record shows their current status and complete status history:

The status history field (visible in the student detail screen) shows a full audit trail of every status change with timestamps and the officer who performed each action.

Step 4: Approve or Reject

1. After reviewing the student's biodata and performance, make your decision.
2. Click Approve to change their status to EP (ETO Passed), which forwards them to Admin for final approval.
3. Click Reject to change their status to ER (ETO Rejected). You must provide a reason in the comments field.

Continuing Student Registration Numbers

For continuing students, the system automatically captures the registration number entered by the student during enrollment. The system does not default to "NA" for continuing students. This ensures ETO and Admin see the correct registration number during approval, avoiding rejection and repetition of the process — especially important when handling large volumes of students.

Re-uploading Previous Performance Records

Some continuing students may have missing subjects in their previous performance records, even though these were uploaded as part of their prior enrollment. The system allows Admin to re-upload previous performance records even after a continuing student has been approved at both ETO and Admin levels. This ensures:

• Missing subjects from previous performance can be added post-approval
• Previously uploaded data is preserved (only additions, no deletions)
• The student's complete academic history is accurately reflected

3.3 Student Management

Navigate to Students to view all students within your assigned territory. You can search by email, admission number, or phone number.

This view is scoped to your territory only. You cannot view or manage students from other territories. The student list shows current admission status, allowing you to track each application's progress through all registration stages.

3.4 Enrollment Initiation

Navigate to Enrollment to initiate enrollment for students in your territory.

Initiating Enrollment

1. Select the student from your territory list.
2. Choose the learning level and subjects for enrollment.
3. Submit the enrollment request.

3.5 Reports

Navigate to Reports to download territory-specific reports.

Available Downloads

• New Student List: All newly registered students in your territory
• Continuing Student List: Students continuing from previous sessions
• Unregistered Student List: Students who have not yet registered for the current session
• Assignment Downloads: Assignment submissions from your territory's students
• Exam Data: Exam results and performance data for your territory

4. Tutor Guide Tutor

Tutors are subject matter experts responsible for teaching, creating exams, marking assignments, and uploading learning materials. Each tutor is assigned to one or more subjects.

4.1 Dashboard

4.2 Assignment Marking

Navigate to Assignments to view and mark student assignment submissions.

Marking an Assignment

1. The Assignments page shows a list of submitted assignments grouped by subject. Submissions with status "Pending" need your attention.
2. Click on a submission to download and review the student's uploaded file.
3. Enter the score (numeric value).
4. Enter any remarks or feedback for the student.
5. Click Submit Mark to save the grade.

Marking Progress Tracking

During the marking process, the tutor has full visibility and tracking of marking progress from beginning to completion:

• Total Submissions: Number of assignments submitted by students for each subject
• Marked Count: Number of assignments already marked (status T or P)
• Pending Count: Number of assignments still awaiting marking (status N)
• Progress Percentage: Visual indicator of how much marking is complete

Admin also has visibility into marking progress across all subjects and all tutors, and students can see the marking status of their individual submissions.

Comments as Marking Scheme (Archived)

All comments and remarks made by the tutor when marking assignments and exams are treated as the marking scheme. These comments are:

• Permanently archived alongside the submission
• Accessible to the student, the tutor, and the admin
• Downloadable as part of the assignment or exam record

This ensures transparency in the marking process and provides a permanent record of feedback for all stakeholders.

4.3 Exam Paper Management

Navigate to Exams to create and manage exam papers for your assigned subjects.

Creating an Exam Paper

1. Click Create Exam Paper.
2. Select the subject from your assigned subjects.
3. Enter the exam paper title (e.g., "Foundation Pastoral Care - Final Exam 2026").
4. Set the exam duration (in minutes).
5. Choose the exam type:
   • Online MCQ: Multiple-choice questions answered directly in the platform.
   • Downloadable: A PDF exam paper that students download, complete offline, and upload answers before a deadline.
6. Click Save to create the paper.

Adding MCQ Questions

1. Open an existing exam paper.
2. Click Add Question.
3. Enter the question text.
4. Enter 4 answer options (A, B, C, D).
5. Select the correct answer.
6. Optionally set the point value for the question.
7. Click Save Question. Repeat for all questions.

Uploading a Downloadable Exam

1. Open the exam paper and enable the Downloadable option.
2. Upload the exam PDF file.
3. Set the deadline (date and time) by which students must upload their answers.
4. Click Save.

Scheduling Exam Dates

1. Open the exam paper.
2. Click Schedule Exam.
3. Set the exam date, start time, and end time.
4. Click Confirm Schedule.

Students will see scheduled exams on their dashboard and in their Exams section.

Quiz Auto-Population

4.4 Student List

Navigate to Students to view all students enrolled in your assigned subjects. This helps you track enrollment and identify students who may need additional support.

4.5 Material Upload

Navigate to Materials to upload reading materials for your subjects.

Uploading a Material

1. Click Upload Material.
2. Select the subject from your assigned subjects.
3. Enter a descriptive title for the material.
4. Select the file to upload (PDF, DOCX, or other supported formats). Maximum file size: 100 MB.
5. Click Upload.

Once uploaded, the material becomes available to all students enrolled in that subject.

Reusing Materials Across Intakes

Admin can reuse existing reading materials or assignments for new intake periods:

1. Navigate to the material or assignment to reuse.
2. Click Reuse Material.
3. Select one or more intake periods (months) within the year for which the material should be reused.
4. Confirm the reuse.

Material reuse operates on a monthly basis, allowing admin to select multiple intakes in a year. This avoids re-uploading the same content and ensures consistency across intake periods.

4.6 Oral Exam Score Entry

Students who fail an assignment or exam on their first attempt are allowed to retake up to three times. After three failed attempts, the student can no longer access online assignments and exams for that subject. Instead, the student takes an oral assignment and exam, and the scores are entered manually.

Entering Oral Scores

1. Navigate to the oral exam score entry page.
2. Select the student who has exhausted their 3 retake attempts.
3. Enter the oral assignment score and/or oral exam score.
4. Click Save Score.

Oral scores are factored into the student's final grade calculation alongside any previous scores. The grading formula treats oral scores the same as written/MCQ components.

5. Student Guide (Web) Student

This section covers features available to students using the Web Admin interface at http://<server>:3000. Students can also use the mobile app (see Section 6).

5.1 Dashboard

Your student dashboard is your home base. It shows:

• Enrolled Subjects: How many subjects you are currently enrolled in.
• Pending Assignments: Assignments that need your attention (not yet submitted or returned for revision).
• Upcoming Exams: Exams scheduled within the next 30 days.
• Average Score: Your overall average score across all subjects.

The Upcoming Deadlines panel shows your nearest deadlines (assignment due dates, exam dates). The Quick Actions panel provides one-click access to key sections.

5.2 My Subjects

Navigate to My Subjects to see all subjects you are enrolled in, organized by academic level (Foundation, Certificate, or Diploma).

Each subject entry shows:

• Subject code and name
• Learning level
• Enrollment status (Active, Completed, Pending)
• Links to assignments, exams, and materials for that subject

5.3 Assignments

Navigate to Assignments to view assigned work and submit your completed assignments.

Uploading an Assignment

1. Select the Subject from the dropdown menu.
2. Click Choose File and select your completed assignment file.
3. Supported formats: PDF, DOCX, DOC, XLSX, PPTX, and other common document formats.
4. Click Upload.

Viewing Results

Once a tutor marks your assignment, the status changes from "Pending" to "Marked." You can view your score and any remarks/feedback provided by the tutor in the Submitted Assignments table.

5.4 Exams

Navigate to Exams to view available exams, take online exams, and download exam papers.

Taking an Online Exam (MCQ)

1. Open the Exams page. Available exams for your enrolled subjects are listed with their scheduled dates.
2. Click Start Exam when the exam is available (during the scheduled window).
3. Read each question carefully. Select your answer from the multiple-choice options (A, B, C, D).
4. Use the question navigation panel to move between questions. You can skip and return to questions.
5. When finished, click Submit Exam.

Downloadable Exams

1. If an exam is marked as "Downloadable," a Download Exam button will appear.
2. Click to download the exam paper as a PDF.
3. Complete the exam offline (handwritten or typed).
4. Upload your answers before the specified deadline using the Upload Answers button.

Retakes (Up to 3 Attempts)

If you fail an exam or assignment, you may retake it up to three times. After the third failed attempt:

• You will no longer have access to online assignments and exams for that subject.
• You will be required to take an oral exam and oral assignment instead.
• Your tutor or admin will manually enter your oral scores.
• These oral scores will be graded using the same grading formula.

5.5 Performance

Navigate to Performance to view your grades across all subjects.

The performance table shows for each subject:

5.6 Profile

Navigate to Profile to view and update your personal information. Users must have access to update their profiles to allow changes in the future.

Editable Fields

Click Save after making changes. The system validates uniqueness of email and phone before saving.

5.7 Chat

Navigate to Chat to send and receive real-time messages with tutors and administrators.

Sending a Message

1. Select the recipient (tutor or admin) from the contact list.
2. Type your message in the text input at the bottom of the chat window.
3. Press Enter or click the Send button to send.

Chat messages are delivered in real-time. You will receive notifications when new messages arrive.

5.8 Chatbot

The chatbot provides automated answers to frequently asked questions. If the chatbot cannot answer your question, you can escalate to human support.

Using the Chatbot

1. Open the Chatbot from the student sidebar or dashboard.
2. Browse FAQ categories or type your question.
3. The chatbot will provide an answer from the knowledge base.
4. If the answer is not satisfactory, click Talk to a Human to escalate your query to a live administrator.

6. Student Guide (Mobile App) Student

The College mobile app provides students with on-the-go access to their learning activities. It includes all core student features optimized for mobile devices.

6.1 Installation

Android

1. Open the Google Play Store on your Android device.
2. Search for "College E-Learning".
3. Tap Install.
4. Once installed, tap Open to launch the app.

iOS (iPhone/iPad)

1. Open the App Store on your iOS device.
2. Search for "College E-Learning".
3. Tap Get and authenticate with Face ID / Touch ID if prompted.
4. Once installed, tap Open to launch the app.

6.2 Registration

New students and continuing students can register directly from the mobile app.

Continuing Student Registration

1. Open the app and tap New Student? Register here on the login screen.
2. Select Continuing Student.
3. Enter your email address.
4. Enter your registration number (provided by your ETO or the college).
5. Tap Register.
6. Check your email for confirmation and login credentials.

New Student Registration

1. Open the app and tap New Student? Register here on the login screen.
2. Select New Student.
3. Enter your email address.
4. Tap Register.
5. Check your email for further instructions. Your registration will need to be approved by your ETO and then by an Admin before you can fully access the platform.

6.3 Login

The mobile app login follows the same secure flow as the web admin:

1. Enter your username (registration number) and password.
2. Tap Sign In.
3. An access code will be sent to your registered phone/email.
4. Enter the access code when prompted.
5. If required, change your password.
6. You will be taken to the Student Dashboard.

Tap Forgot Password? if you need to reset your password. A temporary password will be sent to your email.

6.4 Dashboard

The mobile dashboard provides a compact view of your learning status:

• Enrolled subjects count
• Pending assignments
• Upcoming exams
• Quick navigation cards to all features

6.5 Subjects

View your enrolled subjects organized by learning level. Tap a subject to see its details, reading materials, assignments, and exam schedule.

Subject Selection

If you need to enroll in additional subjects:

1. Navigate to the Subjects screen.
2. Browse available subjects for your current learning level.
3. Tap on a subject to view its details and cost.
4. Tap Enroll to request enrollment.
5. Your enrollment will go through the approval process.

6.6 Assignments

The Assignments screen shows all your assignments across subjects.

Uploading an Assignment

1. Tap the + or Upload button.
2. Select the subject.
3. Choose the file from your device storage.
4. Tap Upload.

Checking Grades

Tap on a submitted assignment to view your score and tutor remarks once it has been marked.

6.7 Exams

The Exams screen lists all available exams for your enrolled subjects.

• Online MCQ exams: Tap Start Exam during the scheduled window. Answer questions and submit before the timer expires.
• Downloadable exams: Tap Download to get the exam paper. Complete it and upload your answers before the deadline.

6.8 Performance

View your grades across all subjects, including assignment scores, exam scores, total weighted scores, grades, and pass/fail status. This mirrors the web performance view.

6.9 Chat & Chatbot

Chat

Send real-time messages to tutors and admins. Tap on a contact to open the conversation thread. Type your message and tap Send.

Chatbot

The chatbot is available for quick answers to common questions.

1. Open the Chatbot from the navigation menu.
2. Browse FAQ categories or type your question.
3. View the automated response.
4. If needed, tap Talk to a Human to escalate.
5. You can attach images (e.g., screenshots of issues) when escalating by tapping the camera/gallery icon.

6.10 Profile

Update your personal information from the Profile screen:

• Name (first, middle, last)
• Email address
• Phone number
• Marital status
• Session preference
• Salvation Army rank

Tap Save after making changes. Tap Logout to sign out of the mobile app.

6.11 Notifications

The mobile app sends push notifications to keep you informed about:

• Approval updates: When your registration or enrollment is approved or rejected
• Assignment notifications: When new assignments are posted or your submission is marked
• Exam reminders: Upcoming exam dates and deadlines
• Announcements: System-wide announcements from administrators
• Chat messages: New messages from tutors or admins

7. Executive Dashboard Guide

The Executive Dashboard is a dedicated analytics application for College leadership, providing a high-level view of platform performance, enrollment trends, and academic metrics across all territories.

7.1 Public View (No Login Required)

The Executive Dashboard can display a public overview without authentication, showing general platform statistics:

• Total Students: Overall student count across all territories
• New Registrations: Recently registered students
• Approved Students: Students who have completed the approval process
• Active Enrollments: Current active subject enrollments
• Enrollment Trends: A chart showing enrollment numbers over time

7.2 Authenticated View

When accessed with admin credentials, the dashboard shows additional detail:

• Detailed territory-by-territory breakdowns
• Role-scoped reports (filterable by territory, level, session)
• Financial metrics and billing summaries
• Full assignment and exam analytics

7.3 Charts & Metrics

Refreshing Data

Tap the refresh icon in the top-right corner of the dashboard to fetch the latest data from the backend. Data is fetched from the live API, so it reflects real-time platform status.

8. Glossary

9. Troubleshooting

This section addresses common issues you may encounter while using the College E-Learning.

Cannot Log In

Assignment Upload Fails

Exam Not Visible

Student Not Appearing in ETO List

Password Reset Process

1. On the login page, click Forgot Password?
2. Enter the email address associated with your account.
3. Click Submit.
4. Check your email for a message from the College containing a temporary password.
5. Return to the login page and enter your username and the temporary password.
6. You will be redirected to the Change Password screen. Enter the temporary password as your "Current Password" and create a new password.
7. After changing your password, you will be redirected to your dashboard.

General Platform Issues

Contact Support

If you are unable to resolve your issue using this manual, please contact College support through the following channels:

College E-Learning — Developed by Sumba Group Limited for Salvation Army SALT College of Africa
College E-Learning User Manual v1.0 — 20th February 2026
This document is confidential and intended for authorized platform users only.